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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"FIRST TIME TO YOUR DEALERSHIP-GREAT EXP.CLIFF IN PARTS DEPT. VERY HELPFUL IN GETTING WHAT I NEEDED FOR MY BIKE. CAME IN LIKE HE SAID. TURNED OVER TO CHRISTIE IN SERVICE.MY BIKE WAS READY AS PROMISED. GREAT PEOPLE YOU HAVE AT SJH. I WILL BE BACK FOR FUTURE ADD ON'S.AND SERVICE. THANKS AGAIN"
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By: JAMES HIGHLANDS,TX
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"I bought some parts from Jim "Chief" and he could not have been more helpful, thanks Chief."
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By: Joel League City,TX
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"Big Dave in service ROCKS!!"
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By: Dave Webster,TX
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"BROUGHT MY SOFT TAIL IN ON FRIDAY NOON , MIKE H. PROMISED IT FINISHED WEDS. MIKE CALL ME WEDS AT 1PM , READY TO PICKUP , THE BIKE IDLES GREAT , GOOD JOB GUYS ! THANKS TO MIKE AND EDDIE FOR ALL THE HELP ."
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By: MARVIN HOUSTON,TX
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"As alway's great customer service. Had a problem with my Sporty and took it in to your dealership and thanks to Mike Miears in service I was back on the road in no time. Thanks Again!!!!!!!"
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By: Jeff Pearland,TX
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"I have stopped in several times to get parts for our 96 Heritage. The guys at the parts counter are AWESOME! Since my husband is out of town a lot and chief mechanic, I am chief gopher. I am not into all the technical stuff, so what the name of something really is, and what I call it, can be very different things. I know I can be somewhat of a challenge because of this. These guys have always CORRECTLY identified what I have carried in and been VERY helpful. They have even taken the time to talk to my husband via cell phone to answer technical questions - I didn't want to be trusted to relay the details correctly. Whatever you are paying them - it isn't enough!
We have received better service and personal care in this dealership, than any other in the area! Keep up the good work!"
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By: cynthia laporte,TX
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"Up until about a month ago, I had never ridden a motorcycle, my wife and I had dreamed of owning one for some time. We never one time thought of owning any other make of bike other than a Harley. We stopped in one Friday nite just to look and was met by Brandon Jones. We asked questions and he answered them never once giving us the impression of trying to sell us a bike. We were looking at buying a Heritage Softail Classic. He took us upstairs where one was being assembled. We fell in love with it and bought it on the spot. I picked it up the next day. When I got it home my neighbor looked at me and asked me if I was crazy. He said you've never ridden a bike and you started with this? My reply was why start at the bottom when you can start at the top. I took the rider safety course and got my license and now my wife and I are riding all over the place. We really love it and your dealership is great. Thanks Brandon for putting us where we've wanted to be for a long time. T. Morris Baytown"
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By: Tom Baytown,VT
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"Bought my first HD every, 2007 Firefighter Special Road King. Love it Thanks Carrol in sales and Ron with getting my extras on the bike picked out. Already have a bunch of new friends. THanks"
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By: Chris Pasadena,TX
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"I was in Texas visiting freinds and came upon your store. Since i can not pass a shop without stopping, i stopped and did some browsing. As i was browsing, i was approached by a young lady named Ashley, who asked if she could assist me in finding what i needed. I was trying to keep my purchase a secret so my girlfreind would not know and therefore be suprised when she received the gift. (This is pretty tough since she is there every time i turn around) Let me tell you, Ashley made my visit to your store the best visit i have made to a harley shop yet! She was the kindest and most helpful i have shopped with and i have been to many shops across the country. Ashley is a credit to your store and to the Harley Davidson name. You all should be glad to have such pleasant employees in your store. My girlfreind was very suprised and happy with my jewelry purchase at your store, all made possible by Ashley! Thank you so much for a wonderful shopping experience! Kevin
Easton PA"
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By: Kevin Easton,PA
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"I bought a new 07 Softail at another dealer(my mistake). I have to say that i have been into your store numerous time and everytime i go in,it is awsome to walk in a dealership and not be tackled by the sales team. I had a problem with my new bike(minor)and brandon direted me to the service dept. and they got me in and out within 30 min. You cannot ask for anything more than that. I will definately be in for more purchases, new bikes, or whatever. Thank to everyone at SJHD. Keep Up The Great Job"
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By: Anonymous Pearland,TX
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"I recently bought a used Harley Davidson FLSTF and needed to get helmets and assorted equipment for riding. The sales person Ashley was very helpful ansewering my questions and being very patient stayed with me and my wife untill my purchase was complete. I then took the Riders Edge course and the instructors John and Charlene were outstanding. And even though I bought my Harley from and individual and not the dealership the sales staff and service people made me feel like a regular. My bike did not come all dressed up but I know where my dollars will be spent to make mine as coustom as I want it. Thanks again for all the help."
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By: Mastthew Prarland,TX
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"I bought a Heritage Softtail Fire Fighter edition. I want to thank Carol Poor for a dream come true. I have been waiting for this bike for a long time. The folks at San Jacinto Harley were great. From Carol, to Ron and Christy, all were very professional. Thank you so much, I will never forget my experience with yall."
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By: Troy ,VA
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"the lady who helped me i think her name was Amy!!! she was alot of help she helped me find everything i needed. from patches to a helmet she was great!!! "
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By: Anonymous santa fe,TX
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"After purchasing a 2007 FLTR from "Toast" I was unable to get the bike in for accessories right away since some required ordering. Since I work in the Virgin Islands I mainly communicated via email to Christie Cruz in Service. Wow! The parts arrived and I was informed to get the bike in for the work. I had a friend get the bike to SJHD and also requested to add a Stage 1 Kit while in service. Everything was handled without a problem mainly via email communication and the bike was actually ready earlier than requested even though it was not picked up the day it was finished. Thanks SJHD for outstanding cooperation. I know where my bike will go the next time I need service or repairs.
Ron Carlton "Native Houstonian" "
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By: Ron Houston,TX
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"I had received a gift for my birthday that I disn't need (the gift, not the birtrhday). I took it in and refered to
Cindy who promptly gave me a gift certificate for the amount. She then assisted me (very courtiously and efficiently to find another item. It was such a pleasure working with her....I'll be back!"
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By: Carl Highlands,TX
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"Came in one day to look! Met Brandon Jones Two days later I drove out with my new 07 Ultra Classic! Everyone that I have come into contact with at the dealership have been friendly and extremly helpful. I will go nowhere else for anything HARLEY!!"
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By: Tommy League City,TX
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"Purchased a 2007 Softail Deluxe limited edition paint job in January of 07 and had the best experience I could ask for and buying the assecories for it and my 01 Ultra has been easy and convinent. Thanks alot!"
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By: Troy Deer Park,TX
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"GREAT STORE & STAFF!!!! Two major goals in life: get son (boogie) out of A&M and purchase my own Harley.. Son graduated MAY'06 ... Feb'07 purchased my Sporster 1200 Custom from your dealership "Great Buying Exsperience" (FROM CHUCK)... Accomplished both goals with one small set back never road anything with two wheels except bicycle... "THANKS" TO THE RIDER'S EDGE NEW RIDER COURSE INSTRUCTORS PATIENTS AND CARING I AM OFF AND HAVING A BLAST ON MY NEW RIDE! KATHY BOYDSTON/GIRLY GIRL"
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By: KATHY DAYTON,TX
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"I signed up for the Rider's Edge class while traveling in Singapore and Jakarta, Indonesia. Registration was easy with an immediate confirmation. The Rider's Edge Class was a totally awesome class. It challenged the rider on every aspect of riding a motorcycle and they made the experince as close as they could to a real life experience whle riding a motorcycle with keeping safety in mind at all times. I have taken numerous classes in life with many different type of instructors. The instructors for this class were excellent. "
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By: Donald Spring,TX
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"I would like to say thank you to the service team Dave and Mike in warranty! I was going on my first rally and Dave and Mike went out of their way to make sure that my bike was repaired on time to go, even though the weather stopped me. San Jacinto Harley was very pleasent to work with and joke around with, they made sure I was happy and listen to any questions I had. Also Ron in parts is very helpfull."
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By: James ,TX
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"From my first visit to the day of my purchase,I was never pressured by salespeople or anyone else.
The salesman I dealt with (Brandon Jones)was very helpful and let me shop at my own pace,which was very important to me.
Carol in finance and Julie in parts/accessories dept were also a pleasure to do business with.
I have and will recommend your dealer to anyone wanting to purchase a Harley or even parts.
Thank you, and I am having a blast on my new ride!
Steve Means"
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By: Steve Pasadena,TX
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"was very impressed with the new dealership and the staff. nobody was pushy to make the sale and just let my girlfriend and i look around. thanks "
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By: Ray concord,NH
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"i bought a 2007 fatboy from toast and he made the buying experience the best i ever had at buying anything. vinnie the chrome consultant was very friendly and knowledgable.thanks guys and keep up the good work"
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By: jerry deer park,TX
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"My 2006 Sportster was due for its 1k serivce. I of course called the dealership that I purchased my bike from. After being quoted over $260.00 for the standard service "no synthetic" I started shopping around. San Jacinto Harley had a far better service rate than any of the other shops in town. I brought my bike in on Thursday afternoon, was greeted by Big Dave and was told they were rahter busy but would get to me as soon as possible. My bike was ready before noon on Saturday. These guys have a top notch outfit. My bike is running great, and it was ready well ahead of schedule. I look forward to doing business with these guys again. "
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By: Anonymous League City,TX
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"Great store!! I was really impressed by the clothing in this store. Cool and awesome womens clothes, lots to choose from. Sales people were really friendly.
Peace Out
KP"
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By: Kimberly Newcastle,OK
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"GOOD JOB ON INSTALLING CHROME ON MY DYNA. LOOKS GREAT.THANKYOU STEVE AND THE SERVICE DEPT. PATRICK ."
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By: PATRICK HUMBLE,TX
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"Im a harley owner like everythiing harley babe"
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By: Willie Houston,TX
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"I have bought chrome for my bike and needed some help with a few things. I went to the service depatment and thy were more than helpful with my questions. Thanks San Jacinto Harley."
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By: Joel Deer Park,TX
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"I bought my 07 Dyna @ Stubbs on Telephone Rd. I was very impressed with the whole experience. The salesman moved (Pitts) over to San Jac as well as my favorite merchendise folks. I went with them.
I had my 1000 mi service @ San Jac and the folks in Service were fantastic and imfomative. Keep Up the Good Work. "
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By: Anonymous Texas City,TX
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"I purchased my new FLHTCU yesterday, and it was an all around pleasant experience. Brandon in sales, Dave and Jeff in service, Vince in accessories, Carol in Finance and Insurance all went out of their way to be helpful, friendly, and courteous. This is my fourth H-D, and by far my best purchasing experience. Doc and Roger in service also helped out a lot with some things that my wife had done with her bike. Thanks for everything. I think San Jacinto H-D will be a big success with this kind of staff.
Ralph "
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By: Ralph Houston,UT
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"I purchased a sissy bar,side plates and backrest pad from your dealership for my 06 Sportster and was very impressed by the knowledge and profesionalism of the Parts Department. Thanks, looking forward to do business with your dealership in the future. JK "
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By: Jeff Pearland,TX
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"I Bought a new Harley From a different dealer. (my mistake)I have had a lot of problems with my bike with some of the a extra's put on my bike. None of the problems where with the bike it self. Your service department has went out of it's way to help me resolve the problems. They gave me information that the selling dealer would not even offer. I can not say enough about your entire service Dept. You can be assured I will keep comng back.
Thank you for all your help."
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By: Roger Friendswood,TX
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"I think its Awesome that yall put that new dealership in Pasadena Texas... That should wake this City up a little Bit.
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By: Raymond Pasadena,TX
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